Criterion Collection Defective Disc Replacement Programs

Criterion Collection Defective Disc Replacement Programs

Bronzed Blu-rays

We have confirmed that certain Blu-ray discs pressed at a replication facility that we used for a period in 2010 have become defective, showing a noticeable bronze discoloration on the underside and developing playback problems. We have confirmed the problem on seven titles, though not on all copies of those titles. All of these titles have since been re-pressed at a different pressing plant, and the vast majority of discs in circulation should not be affected.

  • Howards End
  • M
  • Monsoon Wedding
  • Monterey Pop
  • Paris, Texas
  • Pierrot le fou
  • Ride with the Devil
  • The Seventh Seal
  • Summer Hours
  • Walkabout

Exchanging defective discs

770: Dressed to Kill

In our haste to respond to customer concerns about the anamorphic compression on our release of Dressed to Kill, we posted incorrectly that the change had been made at the behest of the director. Brian De Palma did ask for a change to the geometry of the scan, but it was to address the distortion he saw in the image, not to apply it. Unfortunately, that change was never carried over in the final product, and the resulting discs are wrong.

Dressed to Kill Alternate Discs

1003: All About Eve


1104: Citizen Kane

We discovered this weekend that there is a problem with Blu-ray disc 1 in all of our Citizen Kane editions that affects the contrast in the feature film, starting around the 30-minute mark and lasting until the end of the film. The 4K UHD disc is not affected. We are in the process of manufacturing corrected copies and will be making replacements available to all of our customers. We hope to have replacement discs ready to ship before the end of the year.

How to Get Your Citizen Kane Blu⁠-⁠ray Disc 1 Replaced